UNIMARKS LEGAL SOLUTIONS
PRIVACY POLICY
www.unimarkslegal.com
Effective Date: 12 April 2026 | Last Updated: 12 April 2026
Unimarks Legal Solutions (“we,” “our,” or “us”), an intellectual property and commercial litigation law firm based in Chennai, Tamil Nadu, India, is committed to protecting the personal data and privacy of individuals who visit our website at www.unimarkslegal.com (the “Site”) and use our services.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 (“DPDPA”), the Information Technology Act, 2000 (“IT Act”), and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).
By accessing our Site or engaging our services, you acknowledge that you have read and understood this Privacy Policy. Where we rely on your consent for processing your personal data, we will obtain such consent in accordance with the DPDPA.
Data Fiduciary: Unimarks Legal Solutions, which determines the purpose and means of processing personal data.
Data Principal: The individual whose personal data is being processed, i.e., you, the website visitor or client.
Personal Data: Any data about an individual who is identifiable by or in relation to such data, as defined under Section 2(t) of the DPDPA.
Processing: Any operation performed on personal data, including collection, storage, use, sharing, and erasure.
Consent Manager: A person registered with the Data Protection Board of India through whom a Data Principal may give, manage, review, or withdraw consent.
We collect the following categories of personal data:
(a) Information You Provide Directly: Name, email address, phone number, mailing address, and details of your legal matter when you contact us through our website contact form, email, phone, or the live chat widget (powered by Zoho SalesIQ).
(b) Information Collected Automatically: When you visit our Site, we automatically collect certain technical data including your IP address, browser type and version, operating system, device information, pages visited, referrer URL, time and date of visit, and duration of visit.
(c) Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. Please refer to our separate Cookie Policy for details.
(d) Chat Widget Data: If you interact with our live chat widget (Zoho SalesIQ), we collect chat transcripts, your name and email (if provided), pages visited, browser and device information, and referrer data. This data is shared with Zoho Corporation Pvt. Ltd. as our data processor.
We process your personal data for the following purposes, each with a corresponding lawful basis under the DPDPA:
(a) To respond to enquiries and provide legal services: When you contact us through our Site, contact form, or chat widget, we use your data to respond to your query and, if applicable, provide legal advisory services. Lawful basis: Consent (Section 6, DPDPA).
(b) To manage client relationships: We maintain records of client communications and matter details for ongoing legal representation. Lawful basis: Consent and legitimate use for performance of services.
(c) To improve our website and services: We analyse usage data to improve Site functionality, content, and user experience. Lawful basis: Legitimate use (Section 7, DPDPA).
(d) To comply with legal obligations: We may process your data to comply with applicable laws, court orders, regulatory requirements, or professional ethical obligations of the Bar Council of India. Lawful basis: Legal obligation.
(e) To send communications: With your consent, we may send newsletters, legal updates, or information about our services. Lawful basis: Consent, which you may withdraw at any time.
Where we rely on consent as the lawful basis for processing your personal data, we will provide you with a clear and specific consent notice in accordance with Section 6 of the DPDPA, specifying the personal data to be collected and the purpose of processing.
You have the right to withdraw your consent at any time by contacting us at the details provided in Section 13 below. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.
We do not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary:
(a) Service Providers / Data Processors: Zoho Corporation Pvt. Ltd. (for CRM and chat widget services), website hosting providers, email service providers, and analytics providers. All such processors are contractually bound to process data only on our instructions and to maintain appropriate security measures.
(b) Professional Advisors: Counsel, accountants, or auditors engaged by us, subject to professional confidentiality obligations.
(c) Regulatory and Legal Authorities: Where required by law, court order, or direction from a competent authority, including the Data Protection Board of India.
(d) With Your Consent: Any other third party, only with your prior explicit consent.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:
Client matter data: Retained for a minimum period of 5 years after the conclusion of the matter, in accordance with professional obligations and the Limitation Act, 1963.
Website enquiry data: Retained for up to 2 years from the date of enquiry, unless the enquiry converts to an active engagement.
Analytics and cookie data: Retained in accordance with our Cookie Policy.
Upon expiry of the retention period, personal data is securely erased or anonymised.
We implement reasonable security practices and procedures as required under Section 8(4) of the DPDPA and Rule 8 of the SPDI Rules, including:
• SSL/TLS encryption for all data transmitted between your browser and our Site
• Access controls limiting data access to authorised personnel only
• Regular security reviews of our systems and third-party processors
• Secure storage of physical and electronic records
• Incident response procedures for personal data breaches, including notification to the Data Protection Board of India as required under Section 8(6) of the DPDPA
Under the DPDPA, you have the following rights:
(a) Right to Access (Section 11): You have the right to obtain a summary of the personal data we hold about you and the processing activities carried out on it.
(b) Right to Correction and Erasure (Section 12): You have the right to request correction of inaccurate or misleading personal data and erasure of personal data that is no longer necessary for the purpose for which it was collected.
(c) Right to Grievance Redressal (Section 13): You have the right to lodge a grievance with us regarding any aspect of our processing of your personal data. We will respond within 30 days.
(d) Right to Nominate (Section 14): You have the right to nominate another individual to exercise your rights under the DPDPA in the event of your death or incapacity.
(e) Right to Withdraw Consent: Where processing is based on consent, you may withdraw such consent at any time.
To exercise any of these rights, please contact our Grievance Officer at the details provided in Section 13.
Our Site and services are not directed at children under the age of 18 years. We do not knowingly collect personal data from children. In accordance with Section 9 of the DPDPA, if we become aware that we have collected personal data from a child without verifiable consent of the parent or lawful guardian, we will take steps to delete such data promptly.
If you are a parent or guardian and believe your child has provided personal data to us, please contact us immediately using the details in Section 13.
Your personal data may be transferred to and processed in countries outside India where our service providers (such as Zoho Corporation) operate servers. Any such transfer will be carried out in compliance with Section 16 of the DPDPA and any rules notified by the Central Government regarding permissible jurisdictions for data transfer.
We will not transfer your personal data to any country restricted by the Central Government under the DPDPA.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any material changes will be communicated through a prominent notice on our Site. We encourage you to review this policy periodically.
The “Last Updated” date at the top of this policy indicates when the latest revision was made.
In compliance with Section 13 of the DPDPA and Rule 5(9) of the SPDI Rules, the details of our Grievance Officer are:
Name: Arul A
Designation: General Manager & Grievance Officer
Address: Unimarks Legal Solutions, D-84, Block No. 3, 4th Floor, Murugesa Nayakar Complex, Greams Road, Thousand Lights, Chennai – 600006, Tamil Nadu, India
Email: [email protected]
Phone: +91 8448440403
Grievances will be acknowledged within 48 hours and resolved within 30 days of receipt.
This Privacy Policy shall be governed by and construed in accordance with the laws of India, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and rules made thereunder.
Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.
© 2026 Unimarks Legal Solutions. All rights reserved.
